Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Information: Name, email address, phone number, postal address, and other identifiers you provide when registering, filling out forms, or contacting us.
• Financial Data: Tax-related documents, bank account details, PAN/Aadhaar numbers, and other sensitive financial information required for tax filing and advisory services.
• Usage Data: Information about how you use our website, such as pages visited, time spent, links clicked, and referring URLs.
• Technical Data: IP address, browser type, device information, operating system, and cookies or similar tracking technologies.

We may also collect information from third-party sources, such as government databases or authorized partners, to verify your identity or supplement your profile.

2. How We Use Your Information

We use your information for a variety of purposes, including but not limited to:

• Processing your tax returns, filings, and related services.
• Responding to your inquiries, requests, and customer support needs.
• Personalizing your experience and providing tailored content or recommendations.
• Sending important updates, notifications, and service-related communications.
• Improving our website, services, and user experience through analytics and feedback.
• Complying with legal, regulatory, and contractual obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to:

• Remember your preferences and login details.
• Analyze website traffic and usage patterns.
• Deliver relevant advertisements and measure their effectiveness.

You can control or disable cookies through your browser settings, but some features of our site may not function properly if cookies are disabled.

4. Data Security

We implement a range of security measures to protect your data, including:

• Encryption of sensitive data during transmission and storage.
• Access controls and authentication procedures for authorized personnel.
• Regular security audits, vulnerability assessments, and staff training.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

5. Sharing Your Information

We may share your information in the following circumstances:

• With trusted service providers who assist us in delivering our services (e.g., payment processors, IT support, cloud storage).
• With government authorities or regulatory bodies as required by law or for compliance purposes.
• With your explicit consent, for referrals or collaborative services.

All third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it is securely deleted or anonymized.

7. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our servers or service providers are located. We take appropriate measures to ensure your data is protected in accordance with this policy.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

9. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information.
• Request deletion or restriction of your data, subject to legal requirements.
• Object to or opt out of certain data uses, such as marketing communications.
• Withdraw your consent at any time, where applicable.

To exercise your rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us. We are committed to resolving your concerns promptly and transparently.

12. Acceptance of This Policy

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

13. Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy policies of every website you visit. Your interactions with these features are governed by the privacy policy of the company providing them.

14. Automated Decision-Making and Profiling

We may use automated tools to help deliver personalized content or recommendations. These tools analyze your usage data and preferences to improve your experience. However, we do not make decisions that have legal or similarly significant effects on you solely based on automated processing.

15. Data Breach Notification

In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law. We will take all reasonable steps to minimize any potential harm and to secure your data.

16. Data Subject Requests

You may submit a request to access, correct, or delete your personal data at any time. To do so, please contact us using the information provided in the “Contact Us” section. We may need to verify your identity before processing your request.

17. International Users

If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries. We will take appropriate measures to ensure your data is protected in accordance with this policy and applicable law.

18. Changes to Your Information

You are responsible for ensuring that your information is accurate and up to date. If your information changes, please update your account or notify us promptly.

19. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy or your use of our services will be subject to the exclusive jurisdiction of the courts located in India.

20. Effective Date

This policy is effective as of [Insert Date]. We may update this policy from time to time. The latest version will always be available on this page.